1. Acceptance of Terms
By accessing this website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. You must be at least 18 years of age, or have parental consent, to make purchases on this website.
2. Product Availability
All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product specifications at any time without prior notice. Product images are for illustrative purposes only and actual products may differ slightly in appearance. We make every effort to display accurate product information, including descriptions and pricing, but we do not warrant that product descriptions or other content are completely accurate, complete, or error-free.
3. Pricing and Payment
All prices listed on our website are in US Dollars unless otherwise stated and are subject to change without prior notice. We reserve the right to correct any pricing errors or omissions at any time. We accept various payment methods as indicated during checkout, including cash on delivery, bank transfer, and mobile payment platforms commonly used in Cambodia. By providing payment information, you represent that you are authorized to use the designated payment method. We reserve the right to refuse or cancel any order if fraud is suspected.
4. Orders and Fulfillment
By placing an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspicion of fraudulent activity. Upon order confirmation, we will send you an acknowledgment via email. Order fulfillment begins only after payment confirmation and stock verification.
5. Shipping and Delivery
We offer shipping and delivery services within Cambodia. Delivery timeframes are estimates only and may vary depending on your location and factors beyond our control. We are not liable for delays caused by third-party carriers or force majeure events. Risk of loss passes to you upon delivery to the address you provided. You are responsible for inspecting products upon receipt and reporting any damage or defects within 48 hours of delivery.
6. Returns and Refunds
We offer a 30-day return policy for most products, subject to conditions. Items must be returned in original packaging with all accessories and in resalable condition. Custom-built systems and opened software may not be eligible for return. Refunds are processed within 14 business days of receiving and inspecting the returned product, and are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.
7. Warranty and Service
All products are covered by manufacturer warranties where applicable, in addition to any store-backed warranty we offer. Warranty periods and terms vary by product. Our warranty covers manufacturing defects under normal use but does not cover damage from accident, misuse, unauthorized modification, liquid damage, or natural events. For warranty claims, please contact us with your proof of purchase and issue description. Our technicians will assess and process claims per manufacturer and store policies.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, software, and product descriptions, is the property of HengLy Computer or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any content from this website without our prior written consent. All trademarks and trade names displayed are proprietary to HengLy Computer or their respective owners.
9. Limitation of Liability
To the fullest extent permitted by applicable law, HengLy Computer shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim. The website and products are provided on an as-is basis without warranties of any kind, express or implied. These Terms are governed by the laws of the Kingdom of Cambodia.
Terms of Service for HengLy Computer. Read the rules and regulations for using our website and services. Includes information on orders, shipping, returns, warranty, and liability.